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Please help us help you!
01-21-2013, 10:12 AM
Post: #1
Please help us help you!
Hi friends, we are still finding hiccups with the transfer to the new board.

Right now it looks like the messaging/email is all wonky.

So, if you want to be able to receive messages from other members we need you to:

Go to your User CP

Click on Edit Options

Under "Messaging and Notifications" please check the following boxes:
√ receive emails from Administrators
√ receive Private Messages from other users
√ alert me with a notice when I receive a Private Message

Please UN-check "hide your email from other members." I *think* this only puts an email button in your profile, it does not show your actual email address. If you don't want people to be able to email you of course you can leave it off. You can check my User CP if you want to see if the whole email shows or not.

Up to you if you want to check the box that says "notify me by email when I receive a new Private Message."

Also up to you if you want to uncheck the "hide me from the Who's Online" list. I like to know who else is here when I am. Smile

PLEASE post in this thread when you've done this so we know that the message is being seen. Smile

Be kinder than necessary, because everyone you meet is fighting some kind of battle.

Still scrapbooking the old fashioned way.
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01-21-2013, 10:22 AM
Post: #2
RE: Please help us help you!
Done!
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01-21-2013, 10:35 AM
Post: #3
RE: Please help us help you!
Done Smile

Tricia, the D&B whore
Go Hokies!
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01-21-2013, 10:37 AM
Post: #4
RE: Please help us help you!
Done. However, I can't figure out the time zone choices!!!
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01-21-2013, 10:45 AM
Post: #5
RE: Please help us help you!
Nevermind, I figured it out! Thanks for all your work. Things look great.
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01-21-2013, 11:02 AM
Post: #6
RE: Please help us help you!
Done!

~~~~~~~~~~~~
Patti

"A little nonsense now and then is relished by the wisest men." ~~ Willie Wonka
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01-21-2013, 11:02 AM
Post: #7
RE: Please help us help you!
Done, but the boxes were already checked in my option, I did UN-check "hide your email from other members."
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01-21-2013, 11:03 AM
Post: #8
RE: Please help us help you!
Done.
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01-21-2013, 11:05 AM
Post: #9
RE: Please help us help you!
(01-21-2013 11:02 AM)Memaw2Wm Wrote:  Done, but the boxes were already checked in my option, I did UN-check "hide your email from other members."

Hmmm. That's interesting. I have no clue why some people's are checked and others are not. We had some weird things happen when we made the transfer.

Be kinder than necessary, because everyone you meet is fighting some kind of battle.

Still scrapbooking the old fashioned way.
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01-21-2013, 11:11 AM
Post: #10
RE: Please help us help you!
(01-21-2013 11:05 AM)Nicole Wrote:  
(01-21-2013 11:02 AM)Memaw2Wm Wrote:  Done, but the boxes were already checked in my option, I did UN-check "hide your email from other members."

Hmmm. That's interesting. I have no clue why some people's are checked and others are not. We had some weird things happen when we made the transfer.
And now I'm getting some weird formatting ... hmmmm, the frames are missing ...what's with me and the board today? Maybe it's telling me to get offline and finish typing that LW&T!
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01-21-2013, 11:23 AM
Post: #11
RE: Please help us help you!
We are all getting the weird formatting - I think it might have to do with us moving the actual domain name from the old board to here. Could be kinda wonky for the next 24 hours.

Be kinder than necessary, because everyone you meet is fighting some kind of battle.

Still scrapbooking the old fashioned way.
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01-21-2013, 11:36 AM
Post: #12
RE: Please help us help you!
Done.
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01-21-2013, 11:41 AM
Post: #13
RE: Please help us help you!
I'm not getting much when I click View New Posts. At first, it let me see the messages I just repsonded to...but this timel, I only got this thread. I know there are more threads I have not opened, so they should be there, as well.

It's all a matter of time...everything will get worked out.

OH...and I cannot seem to put in an Avatar photo of me. I reduced the photo to less than the maximum numbers. I'll try it again tomorrow and see if there is just a kink in the system.

Carol
"I like to think about making things. Sometimes I actually make things." Melissa (AKA Tensionissues)
Visit me on Pinterest http://pinterest.com/ccsalter/
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01-21-2013, 12:01 PM
Post: #14
RE: Please help us help you!
We are still having hiccups with switching over.

Be kinder than necessary, because everyone you meet is fighting some kind of battle.

Still scrapbooking the old fashioned way.
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01-21-2013, 12:10 PM
Post: #15
RE: Please help us help you!
Formatting is okay again, but I had to log-in when though I checked remember me last time ... just hiccups that will eventually get worked out. Smile
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01-21-2013, 12:17 PM
Post: #16
RE: Please help us help you!
We sure hope so!!

Be kinder than necessary, because everyone you meet is fighting some kind of battle.

Still scrapbooking the old fashioned way.
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01-21-2013, 03:48 PM
Post: #17
RE: Please help us help you!
Done.

René
Hooked on Havanese
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01-21-2013, 05:47 PM
Post: #18
RE: Please help us help you!
Did it.
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01-21-2013, 06:41 PM
Post: #19
RE: Please help us help you!
Done! Glad to hear others are having problems today. Thought maybe it was just me. :-)

97 of 211 pages completed in 2011
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01-21-2013, 06:54 PM
Post: #20
RE: Please help us help you!
The having to log in again has to do with us moving the domain from the old to the new and cookies. It should happen 1 time and then not again, so if it happens again let us know.

As for View New Posts, that happens to me - then I go and use the View Today's posts. I think it has to do with leaving the site and coming back and it thinking we've actually looked at them. (does that make sense?)
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01-21-2013, 09:44 PM
Post: #21
RE: Please help us help you!
Done. Smile

Do all the good you can, By all the ways you can, In all the ways you can, In all the places you can, In all the times you can, To all the people you can, As long as ever you can. - John Wesley

You can't live a perfect day without doing something for someone who will never be able to repay you. - John Wooden, basketball coach
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01-21-2013, 11:14 PM
Post: #22
RE: Please help us help you!
Done.

WallyAgain

Life is too short for beige - unknown.
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01-22-2013, 06:52 AM
Post: #23
RE: Please help us help you!
I still can't get in.

Interesting that I can log in and post a message here. But I can't get to the rest of the board.

Linda
369 pages in 2012 - I love Scrapbooking!
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01-22-2013, 07:15 AM
Post: #24
RE: Please help us help you!
Linda, that is weird. I checked your settings and you have all the "permissions" you need. I gotta get my kids off to school but I will check again in a half hour or so and see what I can figure out, okay?

Be kinder than necessary, because everyone you meet is fighting some kind of battle.

Still scrapbooking the old fashioned way.
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01-22-2013, 07:43 AM
Post: #25
RE: Please help us help you!
LInda, what kind of message or error do you get when you try to go to other parts of the board?

Christie
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01-22-2013, 09:55 AM
Post: #26
RE: Please help us help you!
Ok I completed the tasks you asked.

Just FYI, the board is acting REALLY WEIRD for me.

It's like it kicks me off . . . for no reason, but when I try to log in, it still calls me Guest. But! Sometimes, I really AM logged in . . . and sometimes not.

Today, for whatever reason, it ACTED like it would not log me in. Kept saying "invalid password". Even went as far as telling me I had to wait 14 minutes before trying again.

The next time I went to log in, it DID allow me, but then somehow defaulted to calling me "Guest" again.

ExclamationSadFrantic

Can't say I like all the clutter the new "look" has to it. I respect everyone who likes putting all that tag line to appear in EVERY SINGLE THREAD THEY POST, but is it really necessary?
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01-22-2013, 09:59 AM
Post: #27
RE: Please help us help you!
Well, the tag lines are the same as we had on the other board, so they shouldn't be any different from what we had before. Have you tried going to your User CP and changing the "theme" you're using?? That might help.

The login thing is due to switching webhosts and will hopefully be fixed within 48 hours. Have you tried logging in with the "numbers" URL instead of the word? That's been posted in another thread.

Our other option was to keep the board offline for 48-72 hours and we decided it was better to deal with some hiccups than to keep it off. Maybe we were wrong.

Be kinder than necessary, because everyone you meet is fighting some kind of battle.

Still scrapbooking the old fashioned way.
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01-22-2013, 10:06 AM
Post: #28
RE: Please help us help you!
I think HIDI might mean the signatures...many of the sigs that came over are VERY LARGE. I resized mine, but not everyone else has.

Christie
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01-22-2013, 10:07 AM
Post: #29
RE: Please help us help you!
Heidi -

Can you try to clear your browser cache?

Even when you to log in it will show 6 dots, but those really aren't your password, you have to put your cursor in that field and type over them. Not sure if that's what's causing the login problem or not.

It is strange that it is showing you as a guest. That sounds to me like a 'cookie' problem. And clearing the cache should fix it.

Another thing to try is to Flush your DNS. To do this (assuming you're on a Windows computer), go to Start and in the Run box, type Command. That should open up a DOS box. In that box type the following: ipconfig /flushdns

It should respond with: Successfully flushed teh DNS Resolver Cache

Hopefully one of these will correct the issue of 'Guest'
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01-22-2013, 10:08 AM
Post: #30
RE: Please help us help you!
Hidi, are you coming in via scrappinchat.com or the temporary URL with the numbers?

Everyone should try coming in via scrappinchat.com now. I'm pretty sure Tracy made the code change yesterday, which means coming in via the numbers may not work any more.

Christie
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